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Privacy policy

Controller

Happy 2 Assist BV, Eindestraat 81, 3650 Dilsen-Stokkem, Belgium. Company and VAT number: BE 1029.354.496.

What data

Your name, email address, account data, book projects and texts, purchases, reading progress and billing data such as company name and VAT number.

Why

To deliver the service (contract), to invoice (legal obligation) and to improve and secure the service (legitimate interest).

AI processing

Text you send to AI features is processed to generate a response. It is not used to train public models.

Recipients

Our hosting partner, our payment provider and the AI service. Where data leaves the EEA we rely on standard contractual clauses.

Retention

As long as your account exists. Billing data is kept for 7 years under accounting law.

Your rights

You have the right of access, rectification, erasure, restriction, portability and objection. Contact us at the address above. You may also lodge a complaint with the Belgian Data Protection Authority.

Versie november 2026